Legal

Cancellation & Refund Policy

Effective date: 12 November 2026

This policy applies to the paid consultation sold on arikaran.com by Arikaran M (trading as Arikaran) at ₹499 per session. It should be read with the Terms & Conditions.

1. Rescheduling

You may reschedule your session once at no cost if you tell me at least 24 hours before the booked time. I will offer new times that suit you.

2. Cancellation by you

• At least 24 hours before the session: full refund.
• Less than 24 hours before, or if you do not attend: no refund.
• After the session has taken place: no refund, because the service has been delivered, except where the law requires it.

3. Cancellation or problems on my side

• If I cancel, or I cannot hold the session, I will offer a new time or a full refund, whichever you prefer.
• If a technical problem on my side prevents the session from taking place, I will reschedule it or refund you in full.

4. Payment problems

• If your payment is debited but you do not receive a booking confirmation, contact me with your payment reference. If I cannot confirm the booking, I will refund you in full.
• If you are charged twice for the same booking, the extra payment will be refunded in full.
• Failed payments that were debited are normally reversed automatically by the bank or payment gateway within a few business days.

5. How to request a refund

Email aknteamin@gmail.com with your name, the email or phone used for booking, the payment reference and the date of your session. I will confirm whether the refund is approved, usually within 2 business days.

6. Refund method and timing

Approved refunds are sent to the original payment method (UPI, card, net banking or wallet) through Cashfree Payments within 5–7 business days of approval. Your bank or payment provider may take extra time to show the credit.

7. Service delivery (no shipping)

The consultation is an online service. There is no physical product and nothing is shipped. After you request a booking, I reply within 24 hours with a time and a secure payment link. The session is normally held within 7 days of payment on Google Meet. A short written summary follows by email within 2 working days after the session.

8. Project work

Refunds and cancellations for website development and marketing projects follow the written agreement made for that project.

9. Contact

Arikaran M, individual freelancer, trading as Arikaran
Location: Chennai 603210, Tamil Nadu, India. Online services only, no walk-in office.
Email: aknteamin@gmail.com
Phone: +91 63699 83901